Volunteering for VITA can be one of the most rewarding experiences. Not only

is volunteering a great way to give back to your community in a meaningful 

way, but also a wonderful way to learn a new skill. For each hour a volunteer

contributes - $1,800 in refunds are brought back to your community.


With your support, we can help more families with free VITA services and

ensure they have a safe, secure filing with Free Tax Prep LA. 

New for Summer 2020                      

  • Get up to speed with the new Virtual VITA platform, Zen Desk, created by                                                                                        Code for America. Training videos are available here. 

  • Sign-up as a Virtual VITA Volunteer on VolunteerHub. First time Virtual VITA Vounteers will receive login information for both TaxSlayer and Zen Desk. Returns will be loaded to your Zen Desk. The return is to be completed within 2 days. 

We are currently seeking experienced Volunteer Tax Preparers for the final weeks of the tax season.  

  • Volunteer Tax Preparers - Prepare simple tax returns on the IRS's Tax Slayer Software.                                                 Required Certification: Standards of Conduct, Intake & Interview, and either Basic or Advance Tax Preparation.

  • Expect 2-4 hours of tax preparation per week.

  • Intake Managers - Assist families at the tax site by their collecting tax documents, making photocopies, and assisting them with their Intake and Interview Sheet.  Required Certification: Standards of Conduct and Intake & Interview.  Expect 2-6 hours of studying. 



Tools to help you be prepared and certified!

  • Intake and Interview Training

  • Tax Law Training Videos

  • Tax Software Training

  • Certification Test

All Volunteers (intake & preparers)

Training Resources:

Standards of Conduct Training and Test

Intake & Interview Training and Test (Yes, it's open book)

Submit Test Online


Expected Time:

30 minutes - 1 hour

Approximate Timeline: 

December 2019

Tax Knowledge

Volunteer Resource Guide (Pub 4012)

Videos: Tax Law (by Prosperity Now)

Videos: Tax Law (by Franchise Tax Board)

IRS Link and Learn Course 

Expected Time:

10-12 hours

Approximate Timeline: 

End of January 2020

Get Certified

Certification Test (yes, it's open book!)

Tax Preparer Test (Pub 6744)

Submit Test Online


Expected Time:

10-12 hours

February 2020